top of page


Customer Service

At Medessey Créations we take our relationship with our conscientious customers to heart. We are available to answer any questions, requests, dissatisfactions and suggestions by email


We are also available by chat during regular business hours. We will respond to you as soon as possible, thank you for your patience.

Privacy Policy

Medessey Créations is committed to protecting your confidentiality. We will use your personal information collected through the contact and order forms for the purposes of shipping your purchases only.


We will send you company news or promotions occasionally through monthly newsletters. You can unsubscribe anytime.

Personal information may include your name, address, e-mail address, telephone number, items purchased, birth date, method of payment and any other personal information you may provide to Medessey Créations. In addition, personal information may also include information collected automatically when you visit our website. For example, we collect information from your browser, such as your IP address, computer type and language, access times, the contents of any non-deleted cookies that your browser has accepted from us, and the addresses of websites from which you have been redirected to our website. 


  • Disclosure of personal information

We want you to know with whom we share your personal information. Consequently, we do not share your personal information, except with your consent, which is expressly granted by your use of the Website in the manner provided for in paragraphs i) to iv) of section 1 above and in the following situations:


  • Authorized service providers: we may share your information with service providers who perform operations on our behalf. This includes order and credit card processing, delivery, customer service, marketing assistance, sales and business analysis, support of our Web site features, the conduct of contests, sweepstakes and surveys, and support of other features of our Web site. These service providers may have access to your personal information for the sole purpose of performing their functions;

  • Other Cases: By using our services and providing us with your personal information, you consent to Medessey Creations disclosing your personal information in the following circumstances:


  1. In response to a legal requirement, including a subpoena, court order, request from a law enforcement agency or other government agency, to exercise or enforce our legal rights, and to defend a legal claim;

  2. As reasonably necessary to protect the rights, property and safety of our company, our users and our employees, including investigating or preventing fraud and suspected unlawful activity or other wrongdoing, enforcing the Website Terms of Use or enforcing other agreements or policies, and protecting Medessey Créations and other visitors to the Website or users of products and services offered by Medessey Créations; and

  3. In connection with a material corporate transaction, such as the sale of our company, a divestiture, a merger, an asset sale or in the unlikely event of bankruptcy. Any third party to whom we disclose your personal information is permitted to use that information only in accordance with this Privacy Policy, unless you tell us otherwise.

  • Modification or Deletion

If you wish to delete your Medessey Créations account, you may send your request to Personal data related to your account will be deleted. However, data relating to orders placed will not be deleted for accounting and statistical purposes.


  • Disclosure

We may disclose your personal information if we are required to do so by law or if you breach our terms and conditions of sale and use.


  • Protection of your personal information

Although we take the security measures required by law, no security device is infallible. Users should exercise caution in handling and disclosing their personal information, and should avoid sending personal information by unsecured e-mail.

  • Other information collected through our site

We use various technologies to collect information from your computer and information about your activities on our website.

Other technologies: We use standard Internet technology such as pixel tags, web beacons and similar technologies to track your use of our website. We use pixel tags in promotional e-mails and newsletters to check whether messages are opened and acted upon. A Web beacon is a small file placed on a Web page that enables a Web site to perform certain tasks, such as counting users who visit the page in question or accessing cookies. We may also receive an anonymous identification number if you access our website through an advertisement posted on a third-party website. The information we collect in this way enables us to personalize the services we offer visitors to our website, to deliver targeted advertising and to evaluate the overall effectiveness of our online advertising or other activities.

  • Changes to this Privacy Policy 

We reserve the right to change this Privacy Policy at any time, so please check it frequently. Changes and clarifications will take effect immediately upon posting on the website. If we make any changes to the content of this policy, we will notify you here that it has been updated so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it.


  • How long we keep your personal information

Your personal information will be retained indefinitely as required by law or for as long as necessary to fulfill the purposes set out in this Policy.

Legal Content

The entire content of this site is the intellectual property of Medessey Créations. The copyrights attached to the content are indicated on the photos concerned.


Any content linked to this site should under no circumstances be reproduced or used without the written approval of Medessey Créations.


Following your subscription to the newsletter or a purchase on the site, you agree to receive emails with information, promotions, etc. from Medessey Créations.


You always have the option to unsubscribe afterwards

Payment methods

- Credit/Debit Cards (Via PayPal)


- Apple Pay

- Square

Payment Methods
bottom of page